HOW DO I PARTICIPATE?
Joining is easy! Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points! Note that even if you checked out with a guest checkout you still earned points on your purchase, but can't start redeeming them until you actually create an account!
HOW CAN I EARN POINTS?
You can earn points by participating in any of our innovative promotions! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!
WHAT CAN I REDEEM MY POINTS FOR?
Glad you asked! Just visit the 'Get Rewards' tab to redeem points for reward coupons that can be used toward future purchases. *** Your rewards never expire but please note they cannot be combined with any other promotional codes or coupons on the website. If we are running an automatic discount offer you will not be able to use your reward code until it has ended. If you have more than one promotional code you will need to choose which one you want to use as only one may be redeemed per order.
HOW DO I REDEEM MY POINTS?
Exchanging your hard-earned points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.
HOW DO I CHECK MY POINTS BALANCE?
Your up-to-date points balance is always displayed in the top of this popup.
WHAT IF I CONVERT POINTS BUT DO NOT USE MY COUPON RIGHT AWAY?
Sign into your account, click on "Point Balance" and then "My Coupons" - any coupons you have redeemed can be found here, as well as points you've earned for every purchase. You will see the date you redeemed points, the value of the coupon, the amount of points used and the coupon code which is the number you see under the column header "STATUS".
DOES IT COST ANYTHING TO BEGIN EARNING POINTS?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Make sure to visit the 'Earn Points' tab to get started.
DO I HAVE TO ENROLL OR REGISTER IN INDIVIDUAL PROMOTIONS?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
HOW LONG WILL IT TAKE FOR POINTS TO POST TO MY ACCOUNT?
You will receive your points in your account once your order has been fulfilled and shipped out of our warehouse.
DO MY POINTS EXPIRE?
Nope! Your points will never expire, and the more points you accumulate the bigger the reward! Our largest conversion offer is 800 points, and will earn you an awesome $275 one time use coupon code, now that is like getting 34% back! Just because we love our loyal customers.
WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's take an example: let's say you had bought a $50 and a $25 item earning you 75 points and you decide to return the $25 item, your points would revert from 75 back to 50.
HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY POINTS?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email and we'll be in touch.
I'M VERY CLOSE TO EARNING A REWARD. CAN I BUY EXTRA POINTS TO GET THERE?
We currently require you to have enough points to redeem any of the awards you see listed on the 'Get Rewards' tab.
WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.